Refined Data Knowledge Centre

EHS Incident Management

EHS incident management refers to the people, procedures and workflows that record, analyze, and report on incidents, while implementing corrective actions to proactively minimize or mitigate future risk. An EHS incident is an unexpected event which results in (or has the potential to cause) damage, injury, or some form of disruption to your business.

EHS Incident Management is a key element of a commitment to continuous improvement of safety and compliance management programs. Every incident provides an opportunity to identify workplace hazards and to mitigate or remove the associated root cause and risks.

The Refined Data Incident Management Platform focusses on 5 key aspects of the incident reporting and incident data management:

EHS Incident Management Platform

Benefits of Incident Management Programs

  • Continuous improvement in EHS safety, compliance, hazard and risk management programs and procedures.
  • Continuous improvement of EHS training programs for employees.
  • Continuous improvement of preventative maintenance programs.
  • Continuous improvement of site inspections and hazard assessments.
  • Minimize and mitigate potential environmental risks.
  • Minimize employee injuries and lost time at work.
  • Reduce the number and cost of insurance claims.
  • Reduced insurance premiums at time of renewal.

Incident Reporting Best Practices

  • Create a corporate culture where incident reporting is embraced as a positive contribution to improving safety and to the financial bottom line of your company.
  • Simplify the process of incident reporting for site teams. A mobile-first approach with minimal or no administrative overhead is the optimal approach to drive site team engagement and to ensure that every incident is reported.
  • Focus on the coordination and communication of the distributed teams required to effectively manage every incident. Stakeholders include site management teams, contractors, regional managers, EHS management, insurance and claims management, human resources, legal, and other departments.
  • Implement a digital information management system to consolidate, centralize, coordinate, manage and report on the extensive and complex information and workflows associated with every incident. Non-digital platforms are far less efficient, more prone to error, and are administratively cumbersome.
  • Pay attention to information privacy laws and information security. Incident management requires the collection and long term storage of personally identifiable data, insurance claim details, and sensitive documents and reports.

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