About Us

A brief overview of who we are

Here at Refined Data, we are passionate about the transformation of Online Learning. Our clients span the globe from multinational corporations, respected universities, and government departments to small start-ups, all of whom are leveraging our technology to enable the kind of learning that was impossible and unthinkable only a few years ago. 

We humanize technology and specifically eLearning environments by building products that allow users to give, gain and grow using virtual classroom technology.  Our vision is to build a connected and sustainable world by creating technology solutions that enable collaboration, discovery and growth.

If this is your first visit, you’ll be amazed by what we make possible. If you’ve been referred by a happy customer, you already know that we deliver on our promises.

Browse our site, learn what we do, download a free trial of one of our tools or contact us. See how our Refined Data products and services can make a difference in your business success. 

Our Core Values

  • To engage and inspire our clients with 'off the page' innovation.
  • To create solutions so smooth and simple that our clients wonder why no-one has thought of them before.
  • To enable our clients to deliver learning to more people, in more places, at lower cost, and with a reduced carbon footprint.
  • To facilitate authentic connection—among students, instructors, trainers, managers, staff, and with our clients.
  • To make each and every client feel like our only client and to consistently excel at providing exceptional customer service.
  • To create a work environment that allows each employee to maximize their potential both personally and professionally, while making a meaningful contribution to the success of each client, and in doing so, to make the world a better place to learn, work and contribute.
  • To demonstrate respect for people and the environment in an unwavering commitment to integrity in all aspects of our business.
  • To provide exceptional value to our shareholders.

Our Mission

To build a connected and sustainable world by creating technology solutions that enable collaboration, discovery, and growth.

Our Vision

To deliver results for our clients, their students, and their employees that are not just more cost effective and socially responsible solutions, but smarter solutions that enable authentic and long-lasting learning.

Our Founders

Terry-Shane-Headshot 2

Terry Shane

Officially, I’m CEO of Refined Data but what I love doing most are all those “un-executive” things in pursuit of the next big idea. I love listening to clients as they share their points-of-pain and, sometimes, their ideas for products and services that exist in concept only. I find myself connecting-the-dots to find those secret short cuts. I love learning, both personally and socially, and in a world where technological change is happening at an exponentially rapid pace, there are always new things to learn, new dots to connect and new tools to make yesterday’s “impossible”, tomorrow’s “possible.” This philosophy has been honed over 32 years owning and running two successful businesses, each of which has been an innovation leader in its field. I want to find better ways to help people learn, communicate and collaborate. It may sound corny, but sometimes you need to look at old problems in new ways. Software isn’t always the answer. Sometimes it’s all in how you approach the challenge.


Hugh Molyneux

As President of Refined Data Solutions, I am focused on combining my passion for innovation and sustainability with an unwavering commitment to maintaining and nurturing strong client relationships. I manage the negotiation and execution of contracts and sales for our Refined Risk Group and work closely with our development team to continue enhancing the Risk Platform with new features and functionality. For as long as I can remember I’ve been interested in nature and sustainability. My studies and career are an extension of that early passion, which is a key outcome of the Risk platform because I’d started as a hydro-geologist, cleaning up contaminated sites. As an entrepreneur and founder of three ventures, I am committed to life-long learning which is what fuels my passion at Refined Data. I truly believe our vision—that we are creating authentic connections for our clients so that they too can give, gain, and grow.

Our Partners



Adobe Connect is consistently ranked as the Leading Web Conferencing Solution and Virtual Classroom. It is also the only extensible platform allowing clients to build sophisticated applications that extend the underlying environment.

Refined Data Solutions is proud to be an authorized Adobe Connect Reseller, Licensed to provide Hosted, On Premise and Manage Solutions in North America, Europe, Middle East, Asia Pacific and Australia.

Refined Data Solutions is also the World’s Leading Developer of Adobe Connect Extensions.



Refined Data is a Certified ZipDX Partner. With its next-generation audio collaboration features, ZipDX delivers an innovative solution to your tele-conferencing needs. It is especially efficient and powerful for organizations with multiple offices, mobile workers or virtual staff. When you use ZipDX, weekly sales calls, staff meetings, project reviews, client updates and other meetings will be easier to set up, start more quickly, run more smoothly and sound better than you thought possible.

Refined Data’s rPhone technology provides in-meeting control of all your ZipDX conference calls.

Our Clients