To create solutions so elegant and simple that our customers can only wonder why no-one has thought of them before.
To engage, inspire and delight our customers with 'off the page' innovation.
To enable our customers to deliver learning to more people, in more places, at lower cost, and with a reduced carbon footprint.
To make each and every customer feel like our only customer and to consistently excel at providing superb customer service that surpasses their expectations.
To create a work environment that allows each employee to maximize their potential both
personally and professionally, while making a meaningful contribution to the success of each customer, and in doing so, to make the world a better place to learn, work and contribute.
To demonstrate respect for people and the environment in an unwavering commitment to integrity in all aspects of our business.
To provide exceptional value to our shareholders.